07946 338625
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''I'd just like to say what a wonderful experience we had and how you looked after us was superb and of course Taz , you all went above and beyond expectation and we would highly recommend you thanks again for everything''
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07946 338625
Bluebell Wood Pet Crematorium,
Pensarn Farm,
Palleg,
Ystradgynlais,
Swansea,
SA9 2QL
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Bluebell Wood Pet Crematorium © 2021. All rights reserved.
Proprietor -
''Sadly, today, I had to have my sheepdog bitch put to sleep, and afterwards took her over to Bluebell Wood Pet Crematorium. Fabulous service, so helpful, and what a beautiful tranquil place. We are taking her home to the farm, but, in other circumstances would have no problem in scattering any pets ashes there. 5* service, and Kieran is a lovely guy, who gave me plenty of time with her, no pressure at all, lovely welcome room, and a beautiful room to spend time with your pet. Can't praise them enough, and wouldn't hesitate to recommend this place to anyone who finds themselves looking for the best for their pets.''
Our whole family would recommend Bluebell Wood Pet crematorium! Our poor Gizzy passed away and it was so sad to see her go in such unfortunate circumstances. She passed away at home in the middle of the night.
I contacted Bluebell Wood Pet crematorium and I received a response so quickly. We explained what had happened to Gizzy and how it would be so sentimental to have her ashes with us. We had asked if they could come collect Gizzy as it was too heartbreaking to hold her.
They came to our home, and what lovely peoples they were! So friendly and caring! My partners mother was completely devastated but they soothed and consoled her. It just seemed we knew them for years talking away.
They stayed and had a lovely chat. They then went through all the lovely options with Gizzy’s cremation. We chose to have the heart with her name in it and a mahogany urn.
They then explained the process and kept us updated throughout the day. They only do individual cremation which was relief as we didn’t want other Pets ashes with our gizzy. They also don’t store her, they did the cremation instantly.
They then notified us when Gizzy was peacefully cremated and that she was ready for pick up on the same day but we had to wait for the name plaque to arrive.
The name plaque arrived the next day, and we decided we would go visit the facility to go pick up Gizzy’s ashes. We’re so thankful we did as it was such a wonderful place!
Everything about it was exceptional! The grounds was beautiful and so peaceful. We then entered the building which was equally as beautiful. They showed us the room Gizzy stayed in when they were preparing for her cremation. And it certainly blew us away, it was gorgeous and everything we wanted for her.
We then received our Gizzy. It was truly beautiful! We had also received something else which was truly sentimental and so sweet. They did Gizzys paw prints for us so we still had something of hers with us we had a lovely card and a certificate of her cremation.
The service we received was an extremely sentimental personal experience.
I can’t stress how lovely this service was! I definitely recommend to anyone who has lost their fur baby and wants them to be put at rest peacefully but extraordinary people!
We had to make the decision to have our beautiful cat Bluebell put to sleep. So glad I found Bluebell Wood Pet Crematorium, and it was meant to be with the synchronicity of the name Bluebell!!
From the first conversation with Jen on the phone I knew I had made the right choice. When we arrived we were made to feel so comfortable by Kieran and Jen and allowed the time to settle her into the basket and say our goodbyes. We then spent some time chatting with them both and how the business came about.
Kieran is a young man who’s care and compassion shone through.
We were again given time to say our final goodbyes before leaving our beautiful girl in the care of Kieran.
Her ashes were picked up and we received a lovely certificate, sympathy card and the most special thing was Kieran took the time to take her paw prints for us.
We can not thank you enough and will recommend the business to everyone.
thank you so much love Alison, Andrew, Isaac and our beautiful Bluebell
''Thank you so much to Kieran and Jen for the fantastic and comforting care given to us when Gable passed away. Everything was handled so delicately and with such warmth it was as if Gable was an old friend of theirs. The paw prints were an unexpected but massively appreciated gesture. The area is beautiful and the rooms very welcoming, and we know Gable would have loved exploring the hills all around. Thank you for also allowing Lili to come along with us and treating her like one of your own, there's not many places that would so readily accept an excitable doberman bouncing around. I would definitely recommend Bluebell Wood and years from now when the time comes to put Lili to rest I wouldn't think of using anyone else.''
''Looked after our boy perfectly. Beautiful little touches made us smile. Thanks Bluebell for everything''
“Wow” What a service i received for my beloved Bertie
The care and attention to detail were second to none ! Kieran is a very kind hearted owner he really did make me feel at ease the whole way through having such fine attention has really helped me overcome the sudden loss of Bertie to have his paw prints was such a lovely gesture they now take pride of place in my living room next to my frame of my boy and will be treasured forever ! . Nothing has been too much trouble i honestly couldn't have asked for a better service than what i received Thank you ! Bluebell Wood is the most beautiful and calming place knowing that my beautiful boy had his final journey through those beautiful lane’s so peaceful After taking the drive down to collect Bertie i knew i had made the right decision to use Bluebell Wood i could not recommend Kieran and Jen enough so thank you again from the bottom of my heart ''
''Thank you again so much for the lovely way you treated our Libbi, such a personal and professional service that you run it's touched our hearts and given us peace at such a difficult time for us as a family and we are so grateful to have found you.''
''Our beautiful little smudge passed away on New Year's Day. After a lot of searching I found bluebell wood. Smudge was a tiny robo hamster and a lot of places I looked at and contacted seemed very unsympathetic as he's "only a hamster". Jen was so wonderful over the phone and put my mind at rest immediately. Both her and Kieran clearly LOVE all animals and treated him with so much respect and really wanted to know about him. The crematorium had a lovely peace room for us to be alone to say our goodbyes before he was taken away. We got to take him home the same day in a beautiful wooden casket so he can be with us forever. Just unbelievably personal service and the best for our little buddy. Thank you so much. Hoping I won't have to see you any time soon but next time I do need this service I know exactly where I'm going ''
''Can highly recommend this wonderful company for all types of fur babies or any other type of animal that’s passed. They have been absolutely fantastic looking after our darling boy
and also us as a family.''
''Bluebell Wood kindly helped us out with the passing of our gorgeous little boy Bumble.
We are so extremely thankful to Jen and Kieran for providing such amazing service.
We all had a lovely experience at Bluebell Wood, felt so comfortable in their beautiful chapel of rest, and we were really happy leaving Bumble in their hands
They also gave us keepsakes -
Thank you so so much again, we all highly recommend Bluebell Wood''
''We can’t highly recommend Bluebell wood enough. Came out so quickly to help us with our Beloved Howard when he passed away.
A personal service that was exceptional.
Thank you Kieran and Jen ❤️''
''I can highly recommend Bluebell crematorium. Sadly our Yorkshire terrier died 14th January. As you can imagine we were heartbroken, we phoned Bluebell and were able to have a slot to take him to be cremated that evening where we were treated with care, it took away the fear of what we would do when this happened. We were able to say a goodbye we even took him flowers, it was so comforting.The next day we were able to go to pick up his ashes.''
''Thank you for how much care dignity and respect you showed my beagle dog buddie. You let me spend time with him and let me say my goodbye and ill be forever grateful for you treating him like your own! X''
''The Bluebell Wood Pet Crematorium provided us with a friendly,sympathetic experience which made us feel at ease in a really beautiful location in a superb facility. I would recommend them to anyone seeking this service . Outstanding.''
''A first class service the attention to detail are absolutely amazing we had Dottie back home within 24 hrs a beautiful sympathy card and Dottie’s Paw prints on a card for us to keep.
We would highly recommend Jen & Kieran at BlueBell Wood they provided us with a personal way to say a final goodbye to our beautiful little girl we cannot thank them both enough xxxx''
''Words cannot express my gratitude for the tenderness, care & compassion you showed by beautiful boy from the moment you collected him. Your respect and attention detail exceeded what I could have hoped for. I can nether thank you or recommend you enough... I will never forget your kindness and I am glad it was you who looked after my beautiful boy. Thank you so very, very much.
Take care & stay safe, Saundra''
''I cannot recommend this service enough
unfortunately my nan lost her beautiful yorkie Rosie on the 24th February and our hearts broke ! We wanted to give Rosie the best possible send off that she deserves and Bluebell Wood ensured this happened, from start to finish the support and empathy we have been shown is absolutely amazing and taken the edge off such a heartbreaking time ! Cannot recommend them enough as I said and the personal touches we received were something that we will treasure forever thanks again xxx''
''There are not enough words to justify Kieran and Jen at Bluebell wood pet crematorium. very personal, discreet, and a homely setting. The love, compaction and respect we all received as a family helped this horrible time hurt a little less. The prices are fantastic and all set out with no hidden fees, they treated our beautiful baby Bosley as if he was their own.
recommend.''
''I cannot stress how amazing Kieran and Jen were at this heartbreaking time. They collected our beautiful boy and removed him with such compassion, nothing was too much trouble and they gave us as much time with him as we wanted before they took him. Jen rang me in the evening to say the cremation had been done and that he was safe. Kieran brought him home within 2 days in a beautiful casket with his name on and had even taken his paw prints! We will forever be grateful that we chose this amazing service. They are a truly lovely family. Thank you Kieran and Jen from the bottom of our hearts. xxx''
''Sadly we lost our little girl Roxy very unexpectedly and bluebell wood were wonderful from start to finish. Kieran and Jen are fantastic so caring and understanding in your time of need and they put you as ease from the first time you meet them.The setting is lovely surrounded by our stunning welsh mountains and the personal touches that Kieran and Jen give you are amazing even down to paw prints and a sympathy card also so quick as our girl was returned to us within 24 hours. Bluebell wood is an absolute gem of a place and we highly recommend them to anyone. Thank you again Kieran and Jen for everything ''
''Absolutely brilliant service would highly recommend''
''Jennifer and Kieran made us feel at ease from our first phone call after having lost our cat. They were very professional and we wouldn't hesitate to use them again or to recommend to others. We weren't sure what to expect but they explained everything to us and we were more than happy with the service they provided. Very caring and compassionate people. Thankyou”
''Absolutely fantastic. Lovely caring family, who didn’t just treat our beautiful boy Charlie with respect and dignity, but also helped us during this difficult time.
We are forever grateful.”
''My beautiful boy was given amazing care and for me, peace. I can never articulate my gratitude as I feel he is still with me, and this is all down to Bluebell Wood… thank you from the bottom of this sad little heart''
''100% would reccommend. You put me at ease from the time I picked up the phone to me leaving my baby with you. Knowing he was being well looked after and cared for as if he was still with us. Thank you.''
''Jen has been amazing throughout, from when I contacted them to when I picked Romeo up, I was kept updated on every little thing that I needed to know which was reassuring knowing he was being taken care of as if he was their own.
Bluebell Wood is such a lovely, peaceful place and knowing they took so much care of rom rom until he came home was a blessing.
I certainly will be recommending to all my family and friends. Thank you again for everything you did ''
''Where do I start, Kieran made the worst time of my life just that little bit better, absolutely outstanding service from the time I first messaged him to when I collected my boy. He went above and beyond, so professional and sympathetic all the way through. I know he felt my pain when i first arrived like a blubbering wreck and we sat exchanging stories of our beloved pets. I was allowed to stay onsite with Barney for as-
Kieran so kindly took a lock of hair and took paw prints for a keep sake, little gestures like this go a long way! Something i would never of thought of but now I can have these on display”
''Professional, friendly, efficient, go above and beyond, perfectionist with providing a high quality service -
We were blessed to have our beautiful, intelligent collie enriching our lives for 14 1/2yrs but we sadly said good bye to our best friend this week and we are devastated.
We are extremely pleased to have found Bluebell Wood services as they made the whole experience more comfortable with their prompt, friendly, caring approach and professional manner in every aspect from taking their time talking us through everything, putting her to rest (allowing us to say goodbye in a beautifully presented ‘rest area’) & presenting a lovely personalised urn, paw prints, card,certificate & hair clippings -
We were able to have her home within 24hrs as well -
A perfect setting in the mountainside too. Much appreciated, thank you both.''
I met Mum, Jen whilst collecting Barney and I can see where Kieran gets his kindness and sympathetic ear from.
Barney was given back to me in a lovely casket, carefully wrapped and boxed, they thoughtfully included a thank you card. We couldnt stay long as the tears were welling and i didnt want to start again, but I could have talked to them both for hours.
The crematorium is beautifully designed and laid out, welcoming and homely.
The one thing i can genuinely say after only briefly meeting them both is this is a passion for them and not about anything else.
Your bad experience has thankfully allowed grievers like myself to have a wonderful ending.
I cant thank you enough for taking care of my boy, forever grateful x''
''My faithful ESS Tilly passed away she was 13 and had lived an active life, I cannot recommend Bluebell Wood highly enough, I contacted them and took Tilly to be cremated, Kieran and his mother are amazing, they were empathetic and caring, treating Tilly as she deserved, although I had two ESS losing Tilly has left a large void in our lives.
My concern as a pet owner was that I wanted Tillys ashes to scatter at my welsh home, also my french home, where Tilly spent many happy weeks, in the countryside and on the beach which she loved, I shall scatter her ashes in places that she loved to be, so when I take Lucy to the beach, Tilly will be there to join in the walk.
Every pet deserves the best and losing a faithful friend is never easy, Bluebell wood made a very painful process easier, I feel that Tilly deserved the best and Bluebell Wood treated her with respect and care.
Sorry this review is long, but when someone treats you and your pet with the care Kieran and his mum did they deserve to be praised and recommended highly.''
''Amazing and so friendly x''
''Massive thanks to Jen who has made today losing my 18 year old boy Dewi easier with the care and compassion we recieved today at Bluebell Wood at this very heartbreaking time. Jen is very understanding and sympathetic and made me feel at ease knowing my boy will be treated with the respect Dewi deserves after being a loyal famiy member, he is going to be missed terribly Diolch Jen and family x''
''110% highly recommend, very professional quick service made us feel really comfortable. Made a very upsetting time more bearable. Thank you from the Roberts family''